28/09/2024   (GMT+8)

When you use F22’s main-domain, subdomains, or links connected to F22’s social media pages, and software applications that are officially operating under F22 and/or owned and registered by F22, you accept that you have understood and agreed to the Terms and Conditions.

As a new member on F22, the Terms of Use should be read, understood, and accepted by you before completing your account registration. F22 holds power to modify and/or suspend any part of the Terms and Conditions without giving prior notice to the members.

Players have the sole responsibility to read, understand, and accept the related rules and regulations governing the use of F22. These rules include – but not limited to – General Terms and Conditions, Rules for each Game, and Rules for each Service. Players are advised to read the Game Rules on the Information button that has been made available on F22 casino game settings.

Players have a sole responsibility to find out whether they are legally permitted to become a member of and/or participate on F22 website and other related products. F22 is not accountable for any consequences that players face after breaking local laws regarding membership and/or participation on the gambling site.

  • Registration of New Players

    All new players are mandated to submit correct details during registration. Also, it is mandatory to submit a valid form of identification. This information is used as part of the Know-Your-Customer Procedures.

    All new players have to choose their preferred currency during registration. After registration, new players may not change the currency.

    F22 reserves the right to provide different banking options to dispense and receive funds on behalf of the management.

    On F22, users may have only one account. If an additional account is found with the same person, it shall be subjected to a temporary ban or permanent ban. F22 will forfeit any cash balance and pending winnings on any suspended or banned accounts.

    Users below the age of 18 are refrained from registering on F22. F22 reserves the right to verify proof of age from a new F22 member through our support team. Also, the support team holds the right to place any account(s), in question, under suspension while performing age verification.

    Be it on the main-domain, sub-domain, or related URLs and software registered, operated, or owned by F22, players from the following countries are restricted from registering or accessing F22 casino products: United States of America, Taiwan, Hong Kong, Singapore, and the Philippines. No verifiable transaction coming and/or going through the countries will be allowed. Also, the accounts shall be placed under suspension with the subsequent investigation if need be.

    Players have the sole responsibility to determine whether their local laws and authorities permit his/her membership or participation on F22.

    By signing up on F22, you accept the risk of losing the deposited money when you bet with real funds while playing real-money games or bets.

    No player shall involve in fraudulent activities, including events to defraud F22, fixed matches on F22, and/or any other illegal activities against F22 and its members. Unlawful activities may include – but not limited to – the use of software-assisted tools, such as hardware devices and/or robots that may hamper the products and services of F22.

  • Account Details

    Designated passwords by F22 are the responsibilities of each player to secure. As long as a player provides the correct username and password on the login space, every bet placed is considered valid, regardless of the person that put in the details.

    Whenever a player feels that his/her account security is compromised, he/she is obligated to modify the password.

    As a new or existing player, all members are advised to refrain from sharing their real-money account with others.

    Players from restricted countries, including the United States of America, Hong Kong, Singapore, Taiwan, and the Philippines, are disallowed to perform registration, play games, or withdraw winnings on F22.

    For verification, all players must provide complete and accurate information. Players have the sole responsibility of notifying F22’s support team if there is a need to modify personal details.

    Players are held accountable for any related taxes to their winnings according to their specific local laws.

  • Account Suspensions and Closures

    F22 holds the right to put any account under suspension or ban without notifying the affected player. This right involves forfeiture of current balance and pending winnings in the account, in question, if:

    • The player is found to operate more than a single account.
    • The player is suspected of defrauding F22’s website or relevant software or engaging in any other illegal activities.
    • The player is found to have taken advantage of any F22 software or system deliberately or intentionally cheat for his/her own good or at the detriment of F22’s properties.

    F22 shall have the right to hold the owner of a suspended account(s) legally responsible for any incurred debts, losses, or expenses. The player, in question, accepts not to hold F22 accountable for any similar claims.

    F22 holds the right to ban any accounts temporarily or permanently after being suspected of multiple ownership. This right includes forfeiture of all wagers, promotions, and winnings associated with the account without prior justification or notification.

  • Deposits

    During the opening of the account with F22, players are expected to choose their preferred currency. The following currencies are acceptable on F22:

    • Malaysian Ringgit (MYR)
    • Indonesian Rupiah (IDR)

    Should a player make a withdrawal request in a case where a deposit has not been made at least once, F22’s system will automatically decline it.

    Unless otherwise granted in a F22 promotion, every player’s deposits are subjected to 1x turnover. In other words, a player has to turn over his/her deposit amount at least once prior to making a withdrawal request. In a case where the deposit value is not wagered in full prior to submitting a withdrawal request, F22 may include charges to run the withdrawal request.

    A withdrawal fee associated with an incomplete deposit turnover may be collected from relevant bonuses won by the player in question.

    In a case where no applicable bonuses or winnings exist, F22 will deduct the withdrawal fee from the amount requested by the player.

    Players are allowed to bet only after completing the deposit process. The deposited amount will reflect on the player’s casino wallet.

    Depending on a player’s preferred payment platform, bank transfers may attract extra charges. A player agrees that all charges related to deposit transactions will be paid by the player.

    All deposits are to be used solely for using services and products on F22. F22 holds the right to close or suspend any accounts if the Fraud Team detects that the deposit in a player’s casino wallet is being used for illegal activities. Once an account is suspended or banned, all associated winnings and bonuses will be forfeited.

    In a case where a mistake occurred due to transaction errors or an amount credited is beyond the amount deposited, F22 reserves the right to deduct the excess amount. If the player has used the difference between the two values, F22 holds power to claim the used amount via the winnings or bonuses earned by the player.

  • Withdrawal

    A player can only withdraw to the registered accounts under the player’s F22 casino account.

    F22 will transfer withdrawal requests to only the same account used for depositing funds into the casino account.

    For withdrawal purposes, players have to submit their login details to access their accounts and choose the withdrawal option on F22. Withdrawal amounts will be removed from the current funds in the player’s account when placing the request.

    F22 provides an option that allows players to terminate withdrawal request should they choose to do so before completing the withdrawal process.

    F22 holds the power to request extra fees from players should F22 incur chargeback fees from the payment platform(s).

    Withdrawal may incur charges, depending on a player’s preferred method. Considering that F22 doesn’t ask for withdrawal fees, all fees related to withdrawals are charged by the bank. Thus, F22 advises players to learn about applicable fees from their respective bank or payment platforms.

    Reports on winnings or losses for tax purposes are to be provided by the players.

F22’s promotions and bonuses are limited to a single player with a specific IP address, bank account, email address, telephone number, and household.

F22 holds the right to terminate or suspend the provision of promotional offer to any player without prior notice or reason.

Only verified accounts and players with at least one deposit can enjoy promotions and bonuses from F22.

Players have the sole responsibility to read, comprehend, and agree to the specific Terms and Conditions that apply to the promotional and bonus offers before partaking. F22 shall deliver appropriate sanctions should any player breach the Terms and Conditions associated with specific promotion or bonus.

  • Disputes

    Alongside the Game Rules, which are associated with specific products, the Terms and Conditions of F22 applies to every bet.

    F22 holds the sole power to put any bet or fixture under cancellation or suspension at any time for whatsoever reason. Furthermore, F22 holds the right to place any sports bets or other casino products under a temporary ban without prior notice or reasons.

    In a case where there is a discrepancy between the winnings and the amount credited to the players’ account, F22 holds the right to void, recalculate, or modify the bets placed by a player. Any other unpredictable human and/or technical errors shall be treated under the same policy, should there be any. This policy may apply in the following cases:

    • When winnings are credited to a wrong player.
    • When inaccurate results led to crediting incorrect amounts into a player’s account.
    • When a player withdraws another player’s winnings.

    F22 holds the right to call an event’s planned kick-off time as the match’s official “OFF” if an official for an event is absent. If an event has already started and the bet is accepted, it will stand, provided that the outcome is unknown as at the time of placing and accepting the bet. However, F22 holds power to cancel a bet and/or any winnings that come out of the game, provided that the outcome is known as at the time of placing and accepting the bet.

    In a case where the F22 team believes that a bet was placed after the result is known to the player, F22 reserves the right to cancel the live play bets and/or winnings.

    F22 holds the right to place an account under suspension or ban if the F22 team believes that the member participates using a coordinated effort to scam F22 and its relevant systems. F22 shall forfeit the winnings from the bets.

    Players have sole responsibility to ensure that they place a bet as they deem fit as confirmed bets cannot be terminated.

    F22’s system will only accept and confirm bets placed by a player having sufficient funds. If a player collects illegitimate funds from another account, the stakes will be voided. The same policy applies to funds that have been invalidated because of technical errors or incorrect crediting.

    F22 and the player accept that the system’s transaction logs shall be used to settle any dispute that arises, and the decision will be binding and final.

  • Payout

    The amount of winnings per day are subjected to the rules and regulations of F22. Players can find the rules and regulations on the FAQ section of the website.

    There is a limit of 180,000 USD (or the equivalent value, depending on a player’s preferred currency) for sports bets payout.

  • Privacy Policy

    To facilitate F22’s website operations, F22 has stated how the player’s information is collated and used under the privacy policy.

    Players hereby acknowledge and agree that F22 uses personal information for the purpose of facilitating the operation of the website.

    F22 only applies the player’s information to allow the player’s involvement in the products and promotions of the website.

    Players hereby acknowledge and accept that F22 can share relevant information with partnered providers for the purpose of payment, game access, and other operations. The sole purpose of sharing personal information is to facilitate the general operation of F22’s website and systems. Furthermore, F22 may use player’s data for the following operations:

    • Verification of betting transactions
    • Verification of payment
    • Market research to enhance promotions and bonuses
    • Adhere with regulatory demands
    • Crosscheck transactions to avoid scam, money laundering, bonus hijacking, cheating, and other questionable betting activities

    F22 support representatives may reach out to players through the following channels: Email correspondence, SMS, and phone call. For the purpose of security or training, voice calls may be recorded. The recording may be used for dispute resolution or clarification of any inquiry.

    Players hereby acknowledge and agree that the F22 website may use cookies.

    F22 holds the right to modify and update the Privacy Policy without sending prior notifications to players. Any changes made to the Privacy Policy page become effective with immediate effect.

    F22 holds the right to releases reports about winnings on the website, which may include a username and the amount won.

The policy governing the betting procedures for F22 casino products and offerings shall be explained in this section. If any error is found in the betting transactions, F22 holds the right to terminate or correct the bets. This policy may be applicable in the following cases:

Sports betting

  • A released report about winnings on the website, including username and amount won.
  • Bets that are accepted by F22 systems on closed/suspended events or markets.
  • Incorrect results and settlements that are already posted.
  • Incorrect information relating to bets posted before the commencement of an event such as Live Plays. F22 shall immediately correct the errors found in incorrect information, which has been posted.
  • Incorrectly accepted late bets by the system as a result of human and/or technical errors. These errors will be settled, according to the following conditions:
    • Bets shall remain active at the revised price during the period at which the bet was placed and accepted should in case the match-up is compromised with in-play stakes. However, this rule may change if the outcome is known already; in which case, F22 shall void the bets.
    • Provided that the match-up holds no in-play bets, the bets will remain active so far the participating team of athletes or athletes are yet to secure an edge (such as score, etc.). F22 holds the right to terminate the bets on the relevant match if such an edge has been achieved.

Live Casino Betting

Live Casino Dealers

F22 will not be accountable for any losses, expenses, or damages, directly or indirectly, incurred while using F22’s website, its sub-domains, related URLs, and its contents. This may include – but not limited to – video streaming issues, internet errors, server disruptions, downtimes, and other technical interruptions that may directly affect game performance.

If a player experiences sub-optimal connectivity, poor internet connection, and desktop/mobile issues, F22 cannot be held accountable.

F22 will not be held responsible for refunding players; should incorrect results arise due to human or technical errors.

A bet shall stand and be subjected to the match result if, after confirming and accepting a bet, players experience any technical failure. The transactions tab are designed to allow players to check the state of their bet, should they choose to do so.

All bets shall be voided if the casino system malfunctions automatically.

Games with Random Number Generators (RNG)

F22 will not be held accountable if players encounter an error relating to RNG, progressive jackpots, or payout matrixes in a specific game.

Should a player experience desktop/mobile malfunction, internet connectivity issues, power interruptions, or application glitches, all confirmed and accepted bets would stand. Should players choose to view their results, they can consult the transaction tabs.

All bet shall be voided if the casino system malfunctions automatically.

Players are restricted from using third-party programs in F22 products involving RNG systems. This policy applies to free games and real-money wagers.

Lottery Games

F22 is not accountable for any losses, expenses, or damages directly or indirectly incurred while using F22’s website, its sub-domains, related URLs, and its contents. This may include – but not limited to – video streaming issues, internet errors, server disruptions, downtimes, and other technical interruptions that may affect game performance directly.

All bets involving inaccurate results, which have been posted, and disputes will be voided.

If incorrect information about a posted bet before the start of an event such as live plays emerges, F22 will instantly rectify the errors.

Should a player experience desktop/mobile malfunction, internet connectivity issues, power interruptions, or application glitches, all confirmed and accepted bets would stand. Should players choose to view their results, they can consult the transaction tabs.

If a bet is accepted after an event has started officially, the bet will be considered void.

As shown on the website, F22 holds an exclusive right over the brand name, logo, tagline, and casino systems. Any unauthorized use of the brand name, logo, taglines, and casino systems, as shown on the website, will be subjected to legal proceedings.

Players may be asked to download F22 software or applications to access F22’s products and services. A third-party associate of F22 may require players to acknowledge and accept their Terms and Conditions before using their products and services. F22 will not be held accountable for any and/or all liabilities concerning the use of services/software from any third-party associate. F22 encourages all players to choose or not to use the third-party associate’s services if their Terms and Conditions are not convenient for you.

Only the software that is explicitly provided on F22’s website, its subdomains, and related URLs should be used by the players to access and play in F22’s systems, products, and services.

Players are restricted from modifying, reproducing, or copying the source code, software applications, and other casino content belonging to F22. F22 strongly prohibits players from bypassing the website’s security systems. This policy applies – but not limited to – the use of bots.

Players accept that F22 holds an exclusive right over the software provided on the casino site. Furthermore, every third-party software, which is licensed to F22, is viewed as a proprietary product. Players do not hold any intellectual property rights over the F22 and associate’s software and systems by using the software and systems.

F22 does not promise that its software and systems will meet every player’s expectations, including the software licensed to F22 by a third-party.

F22 will not be held accountable for any errors in its system, features, and other related software. F22 holds power to remove or suspend any troubling aspects of the systems that affect a player’s experience.

F22 works to provide a 24/7 service to players on its websites, subdomains, and related URLs. F22 will continue to work towards making its websites and products available.

F22 is not responsible for any damage or loss incurred due to viruses, distributed denial-of-service attacks (DDOS), and malfunction in hardware/software that negatively affects the operation of F22.

F22 is not responsible for any cost, losses, expenses or damages, incidental or otherwise, indirectly or directly, incurred due to the player’s use of the website, systems, and related products.

F22 does not guarantee the accuracy of every information displayed on the website, its subdomains, and other relevant URLs.

Players have the sole responsibility of determining the risk of their participation and/or membership on F22.

Players hereby accept not holding F22, its management board, staff, partners and associated providers, for any damage, expenses, loss, or other liabilities incurred directly or indirectly from their use of systems and products offered by F22.

F22 performs under relevant regulations and complies with strict data privacy laws. F22 will not share personal data with any unauthorized third-party or service provider. High-security encryptions are used to secure any information shared with F22’s associates.

F22 holds the right to provide personal information to authorized and relevant third parties to enable integral services for players’ gambling experience.

F22 holds the power to choose not to provide membership to any and all individuals who are reasonably suspected of having bad intentions towards F22’s products, services, and players. This policy also applies to previous members holding a verified record of scamming F22 and its associates.




F22 is the online game company, we have world class gaming platform, friendly and helpful customer support that would ensure our customer in a comfortable and secure environment.